SCS Update 13/01/2023

Dear Families, 

We are a values-led school, and at the heart of everything we do is a desire to achieve the very best for your child to thrive. We work together to get things right if something is not working or needs to change. We feel the shared equal partnership from the vast majority of families and thank you. 

You are working with many different teams as parents and carers of a child with special educational needs. Questions come to the school about therapies, health, social care, transport, and Local Authority services. We meet with their leads so that the 9:30-3:30 school provision is carefully planned. The overview below shows who leads each of the teams you may be working with for your child. If you have any concerns with any of the areas that are not under ‘Swiss Cottage School’ – we will continue to support you in finding the right person for support but are not responsible for their service, service delivery, decisions, letters or staff. 

We want to provide you with a safe and secure experience when you visit the school. Our focus is to maintain our duty of care for our pupils, their families/carers, and staff teams. School staff are experiencing insulting language, raised voices, and aggressive body language. Concerns have been raised on those behaviours during drop-offs and pick-ups, and also critical comments being made directly to parents at that time as well. Please be assured we do not feel this type of behaviour is acceptable, especially in the presence of pupils.  

- If you observe these behaviours and feel there is a need for support, please alert the reception team. -If you are approached with negative comments about the school and want support or have questions, please alert the reception team.
- If the concern is outside of school and you want to inform the school, please email on admin@swisscottage.camden.sch.uk. 
- Leadership team are present at drop-offs and pick-ups managing the arrival and departure processes with the school buses and taxi services, and available to support. Please find one of us or a staff member wearing a bright yellow high visibility vest. 

We have a ‘no-judgement’ philosophy because we know the system is complex, and sometimes the release of pressure happens with the school. Please continue to lean on us when it may be helpful. We are here to support you so that we can work together to promote your child’s wellbeing and progress.  

Sincerely,
Senior Leadership Team

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